Refund/Withdrawal Policy - updated April 2022
All requests for refunds/player withdrawals must be in writing addressed to the appropriate Boys (OMHA) or Girls (OWHA) Hockey Registrar (e-mail preferred).
Boys (OMHA) - [email protected] (includes all Intro and U7 players)
Girls (OWHA) - [email protected]
A $25 administration charge is non-refundable.
All refund requests are approved by the applicable Boys or Girls Hockey Registrar and are subject to verification of payment by the SHMHA Treasurer. Any refunded amounts are issued via cheque by the SHMHA Treasurer to name on the player account OR through the online system and back to the credit card payment was made on. Please allow 6-8 weeks for processing of refunds.
Refunds:
Registration refunds will not be issued until after the season start, pending verification of payments from financial institutions. If the player withdraws from the SHMHA program, the amount of refund depends on when the written request was RECEIVED by the SHMHA Registrar:
During months of August/September:
75% of reg. fee / non-participatory cheque voided / less $25 admin fee
During month of October:
75% of reg. fee / less $45 insurance fee / non-participatory cheque voided / less $25 admin fee
During month of November:
50% of reg. fee / less $45 insurance fee / non-participatory cheque voided /less $25 admin fee
During month of December:
25% of reg. fee / less $45 insurance fee / less $25 admin fee / participatory hours must be completed
As of January 1 – no refund